Privacy Policy

1. Introduction

Indigloo Softwares Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Apply for job positions through our careers section
• Subscribe to our newsletter
• Request a consultation or demo
• Interact with our AI chatbot

This information may include:

• Name and contact details (email, phone number, address)
• Company name and job title
• Resume and professional information (for job applicants)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To process job applications and manage recruitment
• To send newsletters and marketing communications (with your consent)
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

4. AI-Powered Services

Our website includes AI-powered features such as chatbots and interactive tools. When you use these services:

• Your conversations may be processed by AI systems to provide responses
• We may retain conversation logs to improve our AI services
• No personally identifiable information is shared with third-party AI providers without anonymization
• You can request deletion of your conversation history by contacting us

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for any other purpose

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Personalize content and advertisements
• Improve our services

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at info@indigloo.co.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Criteria for retention include:

• Duration of our business relationship
• Legal obligations and regulatory requirements
• Resolution of disputes or enforcement of agreements

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: